Busy crowded people at the train station alt="Transportation" class="hero-image">
Transportation

Transit Assist

Make Public Transport Truly Inclusive

Every day, millions of Deaf and hard of hearing people face barriers in public transport; missed announcements, complex signage, and last-minute changes that can disrupt journeys and erode confidence. Transit Assist by Silence Speaks is designed to change that; making travel seamless, independent, and accessible for all.

How Transit Assist Works

  • Scan and Access: Simply scan a QR code at any station or onboard; no app needed. Our lightweight web app opens instantly, auto-detecting your location and preferred sign language (BSL, ASL, ISL, and more).
  • Live Announcements in Sign Language: Receive real-time platform changes, disruption alerts, and wayfinding instructions, all delivered by an expressive AI avatar in your chosen sign language within seconds of the original announcements.
  • Push Alerts & Wayfinding: Get signed notifications for disruptions, with your phone vibrating to ensure you never miss an update. Follow AR overlays and clear, signed directions through busy stations and platforms.
  • Offline Coverage: Our technology supports up to three hours of offline use; ensuring continuous access even in tunnels or areas with poor connectivity.

See Transit Assist in Action

Watch our demo to experience how Silence Speaks is transforming public transport; delivering real-time, signed information that keeps every passenger informed and included.

Why It Matters

  • Legal Compliance Urgency: With the EU Accessibility Act deadline of June 28, 2025, transport operators face fines up to £425,000 and potential license revocation for failing to provide accessible communication support; making solutions like Transit Assist essential for continued legal operations.
  • True Independence: No more missed trains or confusion; Transit Assist empowers Deaf and hard of hearing passengers to travel with confidence and autonomy.
  • Inclusive by Design: Developed in collaboration with Deaf users, interpreters, and transport authorities, ensuring authenticity and ease of use.
  • Proven Impact: Early pilots with major networks demonstrate increased passenger satisfaction, reduced staff workload, and compliance with accessibility avoiding costly penalties.
  • Scalable & Secure: Zero-install, GDPR-ready, and compatible with existing transport infrastructure.
  • Passengers: Greater independence, reduced anxiety, and a more enjoyable travel experience.
  • Transport Operators: Higher accessibility ratings, improved customer satisfaction, and streamlined operations.
  • Cities & Governments: Progress toward inclusive, accessible public infrastructure for all citizens.

Request a Demo